Introduction

Welcome to the Hypeplay Privacy Policy. We care about your privacy and are committed to protecting your personal data. This policy explains how your information is collected, used, and secured when you use our platform.

By using Hypeplay, you agree to this Privacy Policy. If you do not accept these terms, please stop using our services.

Information We Collect

To give you the best and safest gaming experience, we collect the following types of data:

1. Personal Information

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Address (for account verification if required)

2. Account and Transaction Details

  • Username and password
  • Deposit and withdrawal history
  • Bonus usage and activity

3. Device and Usage Data

  • IP address
  • Browser and operating system
  • Device type and preferences
  • Session details (login times, game activity)

4. Cookies and Tracking Data

  • Pages visited and site navigation
  • Clicked links
  • Marketing preferences and behavior

How We Use Your Information

We collect and use your information to:

  • Verify your account and keep it secure
  • Process deposits and withdrawals safely
  • Improve your user experience
  • Offer promotions based on your preferences (if you agree)
  • Detect fraud or suspicious activity
  • Follow local legal and regulatory rules

How We Protect Your Data

Your security is our priority. We use:

  • SSL encryption for all sensitive data
  • Two-factor authentication (2FA) for account protection
  • Limited internal access to private data
  • Regular security audits and system checks

When We Share Your Information

We never sell or trade your data. However, we may share limited information with trusted third parties when necessary:

1. Payment Providers

To complete your transactions, your data may be shared with:

  • Hypeplay GCash Payments
  • Hypeplay PayMaya Payments
  • Hypeplay Visa & Mastercard Payments
  • Hypeplay Crypto Payments
  • Hypeplay Bank Transfer Partners

2. Legal and Compliance

We may share data if required to:

  • Investigate possible fraud
  • Follow gambling laws and licensing rules
  • Comply with law enforcement requests

3. Marketing and Analytics (With Your Consent)

Only if you agree, we may:

  • Send promotional offers based on your interests
  • Analyze site usage to improve our service

Cookies & Tracking Technology

Hypeplay uses cookies to enhance how the platform works.

Types of Cookies We Use:

  • Essential Cookies: For login and gameplay
  • Analytics Cookies: To improve performance
  • Marketing Cookies: To deliver offers (only with consent)

Managing Cookies

You can manage cookie settings in your browser. Some features may not work if cookies are disabled.

Data Retention

We keep your personal data only as long as needed for:

  • Legal and regulatory compliance
  • Managing your account and game activity
  • Fraud prevention and dispute resolution

Contact support if you want your personal data removed.

Your Rights

You have full control over your personal information. You can:

  • Access your stored data
  • Update or correct your details
  • Request deletion of your data
  • Unsubscribe from marketing messages

📧 To use these rights, email us at [email protected]

Third-Party Links

Hypeplay may have links to external websites. We are not responsible for the privacy policies of third-party sites. Always check their policies before sharing information.

Responsible Gaming and Minor Protection

Hypeplay supports responsible gaming. We use strict measures to protect minors:

  • Age verification at registration
  • Parental control tools and suggestions

If you or someone you know needs help, visit our Responsible Gaming page for support resources.

Changes to This Privacy Policy

We may update this Privacy Policy due to:

  • New regulations or legal requirements
  • Security improvements
  • Service updates

Any changes will be posted on the website or sent via email. Continued use means you accept the updated terms.

Contact Us

If you have questions about your data or privacy, contact us:

  • Live Chat: Available 24/7
  • Email: [email protected]
  • Social Media: Facebook, Twitter, Instagram

We care about your privacy and are here to help.